Our Story

Auburn Valley Collision, Inc. is a proud and longstanding member of the Auburn Chamber of Commerce, consistently maintaining an A+ accreditation with the Better Business Bureau. We are also the only locally approved collision repair shop by the AAA Auto Club, a testament to our commitment to quality and customer service.

With decades of experience, we specialize in expert auto body repair and painting, ensuring every vehicle is restored with precision and care. We understand that an accident can be stressful, which is why we are committed to providing not just exceptional repairs, but also support throughout the process. Our team is available 24/7, making us the only shop in Western Washington where you can always speak with a live representative. Additionally, we offer flatbed towing services for vehicles that are undrivable.

At Auburn Valley Collision, we don’t just care about your vehicle—we care about you. Our goal is your complete satisfaction, backed by a lifetime written warranty for as long as you own your vehicle. Our technicians are I-CAR and ASE Certified, ensuring expert craftsmanship and industry-leading service. Trust us to get you back on the road with confidence.

Why Choose Us

At Auburn Valley Collision, Inc., we are committed to providing expert auto body repair with unmatched customer care. Our skilled technicians use industry-leading techniques to restore your vehicle to its pre-accident condition. With a focus on quality, reliability, and customer satisfaction, we ensure a seamless repair experience from start to finish.

Expert collision repair and painting
Precision repairs and high-quality finishes to restore your vehicle’s appearance and safety.
Flatbed towing for undrivable vehicles
Safe and secure transport for vehicles that can’t be driven after an accident.
24/7 availability—speak with a live representative anytime
Our certified technicians use advanced techniques and high-quality materials to restore your vehicle.
Certified I-CAR and ASE technicians
Highly trained professionals delivering industry-standard repairs with expert craftsmanship.

Our Staff

Experienced, certified, and dedicated to quality repairs and exceptional service. We take pride in restoring your vehicle with precision and care.

Bob Pell

Owner and Operator

Chris Pell

Manager

Customer Reviews

“I do not have words for what a great place this is. They are very simple, yet straight to the point! No games or back and forth nonsense. I loved how personal they are. Bob is great! Front office Lena is great their dogs are great. And wow did their mechanics deliver, they did an amazing job and they got me my truck looking beautiful again after being rear ended right on time before my wedding day! Super quick. Lena always stayed in communication with me giving me updates and answers all of my questions. My husband and I are very happy we chose Auburn Valley!”

– Gladyis Aguirre

“Recently had to bring my 2014 Subaru here after being rear ended. They did a very good job repairing it, it looks great, haven’t had any issues and we have had it back in our possession for about a month now. Every one I was in contact with was very kind and helpful. These folks are honest and easy to work with.”

– Marissa

“My truck had to have a new frame installed. This shop did a great job. Updates during the repair time were great. This shop does great jobs on alignments too. Would definitely do business here again.”

– Gabe Bauer

“Bob and Nicole at Auburn Valley Collision did SUCH a good job. My car was fixed and was better than when i bought it. It was perfectly fixed and painted. Done on time and was detailed. I have three kids and there was not one spot of dirt in that car. Bob informed me every step of the way of timing and when things would be fixed. He worked with insurance directly to ensure the process was easy for me and they had a cute dog in the office, which was the highlight of my day! For real, use them for all your car needs. you wont regret it!”

– Amanda Megonnell

“I recently bought a used car with a rebuilt title and didn’t have it pre inspected. I called Auburn Valley Collision and spoke with Bob who told me he’d be happy to take a look at it for me. He thoroughly checked the exterior repairs and even went out of his way to check under the car on a weekend when they usually don’t do so. I left here with peace of mind and feeling relieved! I will definitely go back for any type of repairs I may need in the future. Bob is such a wholesome guy, he really came through for me!”

– Toneysha Crowe

“Spoke to owner directly over business and he is one of the most friendly, pleasant people I have spoken to. Auburn has quite a jewel in Auburn Valley Collision!”

– Todd Basnett

“They did an awesome job repairing my 22’ F250 after a hotel valet driver damaged it. Communication was awesome, received multiple updates through out the 2 1/2 week period it took to repair. Very impressed and will use them in the future for any repair needs if needed and will be referring people that need body work done to go here.”

– Conner Sauve

“Bob and his team are awesome! Came in for body damage repairs and Bob was very clear in communication and made the entire experience smooth and stress free and made my car brand new again! Super professional and got everything done in a timely manner, thank you guys so much!”

– Kaitlyn Kilpatrick

“I wasn’t sure where to go after my car was damaged, but Auburn Valley Collision made everything so easy. They explained every step, finished the job ahead of schedule, and the results were flawless. Highly recommend their team!“

– Daniel S.

“After a minor fender bender, I needed quick and reliable repairs. The team at Auburn Valley Collision was amazing from start to finish. They kept me informed, worked efficiently, and exceeded my expectations. Truly top-notch!“

– Jessica M.

After my accident, I was stressed about finding a trustworthy repair shop. Auburn Valley Collision handled everything seamlessly, and their 24/7 availability was a lifesaver. Fantastic customer service!

– William R.